About WayHome

Where Love Lives On, Hearts Find Peace

We Know Your Pain Because We've Been There Too

WayHome was born from heartbreak. In 2021, when our founders lost their beloved rescue dogs within months of each other, they couldn't find memorial urns that truly captured the love they felt. Everything seemed cold, generic, or rushed. In their grief, they made a promise: "No other pet parent should have to settle for 'good enough' when saying goodbye to their family."

That promise became WayHome—a place where your pet's memory is treasured as much as you treasured them.

Our Heart is Your Heart

We Don't Just Make Urns—We Help Hearts Heal

Every single day, we wake up thinking about grieving pet parents like you. We know the sleepless nights, the empty food bowls you can't bring yourself to put away, the way your heart breaks a little more each time you walk past their favorite sunny spot.

We've been there. Our team isn't just designers and artisans—we're pet parents who've sobbed over veterinary bills, slept on the floor next to sick babies, and made those impossible final decisions. When you trust us with your pet's memory, you're trusting people who understand that losing a pet isn't "just" anything—it's losing family.

Why Thousands of Pet Parents Choose WayHome

Because Love Deserves Perfection

Since 2021, we've had the honor of creating over 2000 memorial urns for heartbroken families. Every single one is handcrafted with the same love and attention we'd want for our own babies. We don't have assembly lines or rush orders—we have master artisans who take their time because your pet's final tribute deserves nothing less than perfection.

Real Stories, Real Hearts:

  • "They spent 45 minutes on the phone with me, listening to stories about my Max and making sure every detail was perfect. I've never experienced customer service with such genuine compassion." - Jennifer K.

Our Promise to You: You're Never Alone

We're Here for Every Step of Your Journey

Grief doesn't follow business hours, and neither do we. Whether it's 2 AM and you need to talk through design options, or six months later when you want to add your new rescue's name to honor your angel baby—we're here.

How We're Different:

  • Personal WhatsApp support with real humans who care
  • No rush, no pressure consultations that honor your pace
  • Unlimited revisions until your memorial feels perfect
  • Grief resources and support beyond just the product
  • Memorial planning help for celebration of life ceremonies
  • Always available through Facebook, email, Instagram, WhatsApp

Quality That Honors Their Memory

Handcrafted with Hospital-Grade Precision

We source only the finest ceramics and use techniques passed down through generations of artisans. Every urn is fired at precise temperatures, hand-painted with love, and inspected multiple times before it leaves our workshop. We package each one like we're sending our own family treasure—because that's exactly what it is.

Our Standards:

  • Museum-quality ceramics that will last forever
  • Hand-mixed paints that won't fade or chip
  • Multiple quality inspections by different team members
  • Protective packaging that survived hurricane shipping tests
  • Lifetime craftsmanship warranty

More Than a Business—We're Your Support Family

When You Hurt, We Hurt

We measure our success not in sales, but in the comfort we bring to broken hearts. Every thank-you note, every photo of a beautiful memorial, every time someone tells us we helped them through their darkest day—that's why we exist.

We're not just here to sell you an urn. We're here to hold space for your grief, celebrate your pet's beautiful life, and help you find a way to carry their love forward. Because the way home isn't a place—it's the love that never dies.

Your pet was everything to you. Their memory is everything to us.


Ready to honor your beloved companion? We're here with open hearts and gentle hands, waiting to help you create something as special as the love you shared.

Contact us anytime: 📱 WhatsApp: Always available for immediate support
💌 Facebook: Share your pet's story with our community
🌐 Online: Easy click lower right corner contact button with rapid response

Because every pet parent deserves compassion, and every pet deserves to be remembered with love.

Our Retail Store

Based in Hong Kong, WayHome is committed to delivering exceptional products and warm, empathetic service. We strive to create lasting memorials that bring peace and keep your pet’s memory shining bright, like a star guiding them home.

Shop Now